After successful implementation of online electricity billing system in major parts of the State, the Government is working relentlessly to establish online complaint for transformer related problems, its replacements and new orders in required spots. Jharkhand Bijli Vitran Nigam limited (JBVNl) Managing Director Rahul Purwar said on Thursday that the process of coding transformers is on and the organisation was hopeful of getting things done in two months.
The new online system could be accessed through internet from anywhere and would be addressed in lesser time compared to offline complaint system which has been in practice so far. It will also ensure quality of replacements, as all the transformers will remain barcoded. He said that online system for the same was ready and once the process of coding and barcoding of transformers completes, the system would be opened for customers’ complaints.
“We have to get some 70,000 transformers already installed and to be installed in future coded by ink and then barcoded, so that the moment we launch system, we are in a position to address the complaint immediately. Without coding existing installed transformers, we can’t figure out exactly where we need an installation or replacement. At the same time, coding new transformers ready to be installed would serve purpose post installation,” said Purwar.
He said that the company was working on a number of fronts simultaneously to get issues of reach and supply of electricity resolved in State. The Government has targeted to electrify all those areas by end of 2018, where people have no access of electricity even after 70 years of independence.
“We are working on installing transformers in more than 29,500 villages of the State by the end of next year. However, we are hopeful of installing transformers for some 17,000 villages before end of this year, while rest would be completed by May 2018. I am in a position to say that we will finish installing first transformers within targeted time. This will also have to be linked with online complaint system, hence we are targeting at least two more months to go online with the system,” added Purwar.
Answering another question, Purwar said that there was no issue of electricity shortage in many parts of the State by now.
“We have crossed that bridge for many areas, including State capital. There might be local issues of power cuts, but I am sure it is not due to supply side issues,” said Purwar. He also suggested consumers to contact to local electricity offices in case of power cuts.