One of the flagship e-governance initiatives of the State Government ‘Mukhyamantri Jan Samvad’ has been chosen among 100 smart governance schemes of the nation that will compete for Skoch Smart Governance Award 2016. The decision was taken in an evaluation programme held in New Delhi on August 4 where specialists weighed presentations of over 900 e-governance programmes running in the country and selected 100 odd from the lot.
Information and Technology Department Secretary Sunil Kumar Barnwal, who also happens to be Secretary to CM Raghubar Das, said that the Jan Samvad was one of the several schemes that were put forward by the Government in the programme in Delhi. “It (Jan Samvad) has been nominated for the Skoch awards. We hope that it gets through the process in its category of awards,” he said.
During the selection process first 250 schemes were selected and finally 100 odd programmes were selected for the second round. Dr SK Jain represented CM Jan Samvad at the programmme also attended by JAP-IT CEO AK Sinha, said a communiqué.
Jan Samvad will be weighed for the Smart Governance Award as per specialists’ ranking and voting in the 45th Skoch Summit being organised in Hyderabad this year on September 8-9.
The Mukhyamantri Jan Samvad is a grievance redressal mechanism launched by the Government where people can file their complaints through multiple modes. The complaints lodged at Jan Samvad are regularly followed up by nodal officers in districts and senior officials at the State Headquarters. Barnwal holds the weekly review meeting of Jan Samvad where nodal officers of all departments and all 24 districts are connected through video conferencing.
On the last Monday of every month CM Raghubar Das holds the ‘Seedhi Baat’ programme at Jan Samvad where he talks to the people of the State directly. During the programme all Deputy Commissioners, Secretaries, nodal officers and concerned officials are connected. Many a times on the spot decisions are taken by CM to resolve problems of the people.
As on date 48,588 complaints have been solved out of 79,325 complaints through Jan Samvad, while 5401 complaints are under process. There are 1299 complaints relating to policy and schemes, while 24,037 complaints are pending with the programme. The government has special focus on Jan Samvad as it is trying to increase its success rate from over 60 per cent to more than 95 per cent.