To ensure synergy across different networks and to synchronise/prioritise high bandwidth/critical circuits, BSNL dedicated Command Centre for Network Operation (CCNO) at Kadma exchange.
The centre is designed to provide centralized monitoring of various telecom Networks such as Voice, Data, Leased Circuits, FTTH, Enterprise Circuits etc to ensure seamless availability of Telecom Service and to minimize downtime.
BSNL is providing gamut of Telecom services to both retail and corporate customers including Landline, broadband, FTTH, Internet Leased Line, MPLS VPN, Mobile etc and seamless availability of telecom services is pre-requisite for sustained Operational Excellence.
BSNL has been consistently striving to achieve uptime of more than 99.5% for its Core Network and for more than 95% for Its Access Network. Sufficient redundancy has been built up in the network to take care of any disruption, both internal or external, to obviate a single point of failure. This also requires continuous monitoring of different networks and taking corrective action, as and when the fault is detected.
It was inaugurated by CGMT Jharkhand Circle, KK Singh, in the presence of Sujeet Kumar, general manager (CFA) Jharkhand Circle and general, Jamshedpur Business Area, Sanjeev Verma
In Jharkhand Circle, three such CCNO are established. The other two are at Ranchi and Dhanbad. Through One Network CCNO we will be able to identify the fault quickly through a cross functional centralized team which will enhance the Service Assurance parameters leading to increased customer satisfaction and improved Quality of Service.
To start with the manning of the same will be done from 8Am to 10 PM on all days including Sunday and Holiday. This will ensure that adequate staff with requisite skill set is available every time so that any downtime / issues can be corrected immediately thereby improving uptime. For Core equipment, an uptime of more than 99.5% is to be maintained and for access equipment an uptime of more than 95% is to be achieved. Progressively, it will be made on round the clock basis.
BSNL’s Bharat Fibre Service, which is acting as a true enabler in synergizing the Work From Home (WFH) culture along with seamlessly providing e-education or ability to connect with each other, has received significant response across the country.
To provide the state-of the art solution for citizens who are part of Work from Home, BSNL’s Bharat Fibre has received significant response from customers across the country including Jamshedpur. Through Bharat Fibre , BSNL is providing speed upto 300 Mbps and data upto 4000 GB per month which comes to around 130 GB per day.