Within days of Chief Minister Raman Singh directing officials to start utilizing communication tool ‘WhatsApp’ for redressal of people’s grievances, its application has already commenced in the district.
District Collector Bhim Singh has made the official WhatsApp number public now with an view to facilitating better communication with the people of the district for solving their problems.The Collector, during the time-limit meeting here told officers that the complaints would now be directly forwarded to concerned officials for redressal of the problems within the prescribed time-limit.
He said that the officials can also use WhatsApp for providing necessary suggestions to improving the working of the district administration.Singh informed in the meeting that the complainant can write maximum of two lines to register his or her complaint.
It may be recalled that the Chief Minister Raman Singh while inaugurating the website of the Chief Minister’s Office on September 7 had declared in Raipur at a function that for the smooth conduct of government works, the Chief Minister, his office and Chief Secretary, Director General of Police, Secretary-level officers of all departments and all district collectors and superintendents of police (SPs) would prepare three different WhatsApp groups and link them together soon, so that immediate reciprocation of information could easily be done among them.
Moreover, Singh had stated that the significance of traditional media would never end, but different implements of social media have been proved much useful for people and it was no less than any miracle.Singh had also stated that the website of his office would be useful for all citizens of the State. Social media would be used for better conversation between the State Government and public and for better coordination with government departments, he stated.