Now, Delhiites do not need to go round to the police station for reporting a lost item. Union Home Minister Sushilkumar Shinde on Thursday launched the much-awaited mobile phone application — “lost Report”— of the Delhi Police. The initiative will make registration of lost complaints faster and easier.
Now Delhiites can just upload information about misplaced items such as documents, mobile phone, SIM cards and debit or credit cards on the application instead of visiting the police station. The filing a Non-Cognizable Report (NCR) for loss of minor items sometimes becomes mandatory as the authorities responsible for reissuing the lost items insist on submission of a police report as proof of loss.
People had to wait for hours at police stations to report such cases. The procedure was tedious and time- consuming. The web-based application developed by the Delhi Police is expected to make things more convenient for the public. With the launch of this application, people can now register complaints with just a few touches on their smart phones. One can also log on to the Delhi Police website, report and print out the receipt for further correspondence. This application is available at the Google Play website.
Many a times, victims realise that they have lost something after some time has lapsed. On certain occasions, they didn’t even know exact place and time of loss. In some cases, police are reluctant to lodge the report due to jurisdictional concerns. Persons in transit or tourists rarely find it possible to go back to the place where the incident had occurred. The difficulties experienced in lodging s police report often generate public dissatisfaction towards police. In addition, the systems for lodging of such reports are not very well defined and certain loose conventions presently govern police response in dealing with such information.
Once information is lodged through mobile or on web, a printable digitally signed report would be instantaneously sent in reply. Such trouble free lodging of information, where a digitally signed report will be instantaneously sent back, brings about a paradigm shift in police functioning. Meanwhile, the Delhi Police’s official website has got a facelift by introducing the new mobile application and helplines launched for foreigners and North-Easterners.