Hundreds of passengers travelling on the metro were stuck and reached their destinations late as services on the Delhi Metro’s Magenta Line were disrupted for nearly two hours due to a technical snag between Kalkaji to RK Puram station. The Magenta Line connects Botanical Garden in Noida and Janakpuri West in the city.
“Train services on Line-8 (Magenta) between Kalkaji and R K Puram section were affected today from 8.55 am to 11 am due to motoring problem being reported from a train at Chirag Delhi UP platform (going towards Janakpuri West),” said DMRC.
The technical snag on the Line occurred at around 9: 30 am and was later resumed at around 11 AM. “Due to a technical issue, train services will be run in following loops temporarily: 1) Between Janakpuri West and R K Puram 2) Between Botanical Garden and Kalkaji,” it tweeted.
The DMRC further operated train services on a single line between R K Puram and Kalkaji Mandir stations temporarily; adding exact cause of the snag was being ascertained.
It stated that after local troubleshooting measures, the train was withdrawn from service after de-boarding its passengers at Chirag Delhi to avoid further delay on the Line and sent to depot for investigation.
“During this period, services were run normal between Janakpuri West and R K Puram section as one loop and Kalkaji Mandir to Botanical Garden section as another loop. Whereas, connectivity was provided on the affected section between Kalkaji Mandir to R.K. Puram section on single line during the period,” Said the official.
Several commuters took to Twitter to share the hassles they faced on the Magenta Line. “In Magenta Line metro at Okhla Vihar station.Train is standing here from last 10 minutes and doing exactly same at every other station,” a commuter. tweeted.