The women who face problems in accessing various Government schemes will soon be able to lodge their complaint with the women helpline number 181. Chief Minister Harish Rawat directed officials concerned to expedite work on this helpline number while also stressing on the need to ensure response to complaints as swiftly as possible.
Chairing a review meeting on Wednesday, CM said that women will also be able to register their complaints regarding gender violence and harassment on the women helpline number 181. He said that the helpline number should be made active as soon as possible and officials should ensure the minimum possible response time in cases received here.
Stating that complaints lodged in the women helpline should be redressed in a time bound manner, Rawat also stressed on the need for wide publicity of this helpline down to the village level. He said that the various existing helplines like 1090 and 108 among others, should also be linked with the new women helpline number 181.
A system should be developed so that in case one of the helpline numbers is busy the caller should be automatically transferred to the other helpline number. CM said that the State Government has initiated various schemes for women welfare and empowerment, the benefit from which should be provided to the women as their right.
Every department should mark some of their departmental programmes to be implemented as a woman-centric schemes. In case, the intended women beneficiaries are not benefitting from the schemes being implemented for their welfare, they can register their complaint regarding this on the new helpline number 181. Every department should appoint a capable and sensitive official as nodal officer.
CM further directed that the 181 helpline should be consistently monitored. A workshop should be organised to sensitise all the departmental officials concerned towards this scheme, he said.
The helpline operators should also be provided training and especially informed fully about the schemes being implemented by various departments for the welfare of women.
Rawat directed the Uttarakhand Power Corporation limited (UPCl), Uttarakhand Jal Vidyut Nigam limited (UJVNl) and Power Transmission Corporation of Uttarakhand limited (PTCUl) to allocate Rs one crore each from their profit for woman empowerment.
MlA Mamta Rakesh, chief secretary Shatrughna Singh, director general of police MA Ganapathy and principal secretary Radha Raturi were also among those present in the meeting.