Dehradun district magistrate Chandresh Kumar Yadav presided over a meeting with the district officers and reviewed action taken on public complaints received in the Complaint Redressal Cell since June 27.
A total of 278 public complaints were received in CRC since its establishment of which 80 have been redressed by the department officers concerned so far. He expressed disappointment at slow pace of redressal of public grievances and directed the officers to ensure that these are resolved without delay.
Yadav said that the administration’s first priority is to redress public grievances received from various mediums including media reports.
In view of rise in public complaints at CRC, the district officers of various departments were directed to appoint an officer or employee to work solely on redressal of complaints received at CRC.
The officers who are assigned to this task should redress the received complaints without delay. The DM informed that a total of 278 public complaints were received in CRC so far of which 80 had been redressed.
The maximum number of 80 complaints received in CRC were related to the Municipal Corporation of Dehradun of which 27 were redressed.
Various other complaints received at CRC were related to Jal Sansthan, Public Works Department, Irrigation, Food and Civil Supply, Peyjal Nigam, Power and other departments in the district.