Bank officers should strengthen security of their ATMs. If bank frauds and ATM cloning cases are reported then bank officials should behave with victims as per Reserve Bank of India (RBI) guidelines, said Uttarakhand Director General of Police Anil Kumar Raturi while presiding over a meeting with RBI officers and Bank officers at PHQ’s auditorium on Friday. Raturi discussed over how to make Bank’s ATMs more secure and solve the problems before the police after Bank fraud and ATM cloning in details.
IG (law and order) Deepam Seth said that recent ATM cloning cases have raised several questions regarding security of all Bank’s ATMs and it should be rectified.
Meeting has been called to rectify shortcomings being observed in Banks and ATMs in course of investigation of ATM cloning cases.
STF Uttarakhand Riddhim Aggarwal gave a presentation how to put check on ATM cloning and ATM fraud cases on the occasion.
State ADGP (law and order) Ram Singh Meena gave a presentation on how banks and ATMs can be make more secure. He said that all the old ATMs should be changed. Trained guards should be appointed at ATMs. High resolution CCTV cameras should be installed in ATMs. Card swap system at ATM gate should be made mandatory. Banks should carry our public awareness campaign about the same.
Reserve Bank of India Uttarakhand in-charge general manager, Subrata Das said that all the banks have been directed to replace old ATM cards with Aadhar card based ATM. In regards to Bank fraud cases, investigating officers should be assisted appropriately. Those complainants registered their complaints regarding bank fraud cases at bank concerned within three days of the incident should be solvedin 10 days. RBI has already issued instructions to the banks regarding ATMs security and responsibility towards their customers should be implemented strictly.
DGP Raturi said that this meeting was fruitful to restore confidence among the people over the banks as well as security of banks and its ATMs. Uttarakhand is a small state and if you work with responsibility and determination then you can put check on bank fraud cases in the state. Time has come to strengthen security of banks and its ATMs. If bank frauds and ATM cloning cases are reported then bank officials should behave with victims as per RBI guidelines. On the occasion, Bank officials were given training through workshop. Others present on the occasion were IG AP Anshuman, RBI deputy general manager Tarika Singh, RBI assistant GMs Sharad Kumar, Rajat Raj, nodal officers of all the banks and others.