The Mohali Municipal Corporation goes smart. It has launched a new mobile application for its residents to register their complaints.
Besides, a toll-free number — 1800-137-0007, and a Grievance Redressal Centre were also launched on Wednesday to enable the people registering their complaints and grievances with the Corporation. “Now locals need not to go to the offices for registering their complaints but would be able to register these through SMS,” said local Bodies Minister Anil Joshi, after inaugurating the grievance redressal systems.
He added that the model would soon be launched in the other corporations of the state also. Minister added that locals can register their complaints by downloading smart phone application — MC CRAMAT — and by registering their number and email once, and then sending the complaints to the Centre with the photograph of the place.
“Complainants need not disclose the identity of the place. Place would be automatically identified by the complaint centre from the Google map,” he added. Joshi said that the Municipal Corporation has set up different cells to redress the complaints besides appointing the nodal officers, who would ensure the disposal of the complaints in time. “I would personally monitor the progress by conducting monthly review meetings,” he added.
Reiterating the Punjab Government’s commitment to provide all basic facilities to the people of the State, Joshi said that the State has collected Rs 100 crore as property tax till date, and all this money would be spent on the development of cities.
“Keeping in view the response extended by the people to deposit property tax, the State Government has extended the deadline up to December 10 for depositing property tax along 10 per cent rebate,” said Joshi.
Joshi said that the collection of property tax would incur on the holistic urban development. He strictly mentioned that zero tolerance would be implemented against corruption and officials indulged in corrupt practices would not be spared.