Following the guidelines of Haryana Electricity Regulatory Commission, the Consumer Grievances Redressal Forum (CGRF) of Dakshin Haryana Bijli Vitran Nigam will hold a public meeting to hear the grievances of power consumers across the State.
A meeting has been scheduled at the office of Superintending Engineer in Faridabad on November 13, said a spokesman of the Nigam.
He said that the CGRF would redress grievances or complaints regarding billing, voltage, problems related to meters, disconnection and reconnection of power supply, interruptions, failure of power supply, efficiency, safety, reliability, non-compliance of the Haryana Electricity Regulatory Commission orders, etc. However, cases of theft and unauthorised use of electricity, accidents and inquiry related cases would not be considered.
The spokesperson added that consumers expected to attend the meeting should ensure that no case in any court on a similar matter is pending.
The consumer will be required to submit the complaint with full details, along with a duly attested affidavit. The complainant will not be charged any fee, said he.
Other public meetings would be held at the office of Superintending Engineer, Narnaul on November 16, at the office of Superintending Engineer (Customer Care Centre) Sirsa on Nov. 18, at the office of Superintending Engineer Bhiwani on Nov. 20, at the office of Superintending Engineer, Rewari on Nov. 24, at DHBVN premises, Hatri House, IDC Area, near Sector-14, Mahrauli Road, Gurgaon on November 27.