Haryana Government has decided to provide provision for access of public service through mobile devices in local languages by following the guidelines for delivery channels for provisions of public services through mobile devices as published by Government of India.
A government spokesman said that the complexity of Indian scripts in terms of inputting, storage and display has been the major challenge while giving support of Indian languages on mobiles. Taking these challenges into consideration, the Department of Electronics and Information Technology (DeitY) has published the guidelines and best practices for delivering public services in Indian languages using mobile.
In a written communication issued by Principal Secretary, Electronics and Information Technology Department to all the Administrative Secretaries; Heads of Departments and others, they have been asked to ensure that the software developers and the designers implementing e-Governance applications in the State might follow these best practices and guidelines to create applications or products that are localised and delivered using mobile delivery channels.
The “Best Practices for localisation of Mobile Web Applications” document defines the general guidelines to help software designers and engineers to understand and evaluate localisation areas, testing and QA engineers to define test plans and test cases keeping localization in mind and mobile app developers and VAS providers to ensure seamless Indian languages support.