Haryana Chief Minister Grievance Redressal and Monitoring System (CM Window) and the Right to Service Commission will now work together to address the grievances of the people of the state.
This decision has been taken in a meeting held under the chairmanship of Chief Minister Manohar Lal Khattar.
The Chief Minister issued orders to both the departments to work together, while directing his OSD Bhupeshwar Dayal and Chief Commissioner, Right to Service Commission, TC Gupta to dispose off the complaints coming to the Chief Minister window within the stipulated time frame.
The complaints related to 338 services coming to Chief Minister Window will now be sent to the Right to Service Commission, after which the commission will take action against the officers who do not provide service within the time limit. These services include basic facilities like electricity and water, complaints of which will now be monitored by the Chief Minister Window as well as the Right to Service Commission.
The Chief Minister has directed TC Gupta to take a strong action against the officers regarding the complaints coming to the Right to Service Commission, and directed them to address the grievances of the common man within the stipulated time frame.