Chandigarh

'Expedite implementation of citizen-centric services'

PNS

The Punjab Government on Monday directed all Deputy Commissioners to expedite the implementation of e-District, SSDG Project, Sewa Kendras and other e-Governance projects aimed at providing basic citizen-centric services at their doorsteps in a time-bound and hassle-free manner.The instructions were issued by State Chief Secretary Sarvesh Kaushal during high-level meeting with Deputy Commissioners and senior officers of the Department of Governance Reforms to review the progress of e-Governance projects of the State.

Chief Secretary stressed on effective implementation of e-Governance projects and completion of Sewa Kendras in stipulated time period to provide much needed impetus to the online service delivery mechanism. “Punjab is all set to become the first State in the country to deliver all citizen centric services online by operationalizing various e-Governance projects like eDistrict, SSDG, Sewa Kendras, among others. The Government’s internal efficiency shall be improved with implementation of projects like e-Office and Human Resource Management System,” he said.

Kaushal said funds to the tune of Rs100 crore have already been released to all districts for the construction of Sewa Kendras and more funds will be released as per the demand by the Districts. Under the Sewa Kendras project, 2,174 Sewa Kendras would be set up in the state. In urban areas, one such center would be planned within a radius of 1.5 to 2.5 square kilometres, based upon the population density. In rural areas, one service delivery center would be planned for every cluster of villages having a population between 8,000 and 10,000. With the implementation of e-District project, backend automation of more than 200 services will be completed.