A day after Chandigarh Traffic police launched WhatsApp group helpline service (9779580985) for the general public, it received good response, as citizens started sending messages regarding traffic violations and other traffic related issues.
Maneesh Choudhry, SSP, Chandigarh traffic police, said that since the launching of WhatsApp helpline service, about 300 messages have been received. People have also sent nine images for traffic violations,” added the SSP.Meanwhile taking actions on the images by public, two persons were issued Traffic Violation Information Slips (TVIS) for violating traffic rules.
The helpline also received information regarding wrong parking at the Industrial Area phase-2. In two complaints, people also complained that a cyclist was going on wrong side of road at Colony-5. While one complainant stated that no traffic staff was available at the red light junction of Sector-40/41.
Meanwhile taking actions on the complaints, necessary instructions have been conveyed to point In-charge and strict action will be taken in the matter, said Maneesh Choudhry.On Thursday, Chandigarh traffic police launched the WhatsApp application service as a part of community policing. The helpline was launched to provide a direct access to general public, to complaint directly to the superiors of UT police regarding traffic violations.
People can upload any traffic violation picture and even send suggestions on the helpline, through their smart phones.