Going a step further to review the implementation of social welfare schemes, especially meant for the poor, Chief Minister Parkash Singh Badal on Friday personally called up the beneficiaries to take their feedback.
“Badal reviewed the progress of pro-poor welfare schemes by personally talking to the beneficiaries in order to seek their genuine feedback on one hand and get the first hand information about their implementation of these schemes on the other,” said a spokesperson of the Chief Minister’s Office.
Badal, during a series of review meetings, randomly called up several beneficiaries of social welfare schemes. He talked to an old woman to enquire if she was getting her old age pension in time, construction worker regarding the card of Bhagat Puran Singh Sehat Beema Yojna, among several other beneficiaries.
Spokesperson informed that the responses were positive, and the beneficiaries reposed complete trust and confidence in these social security initiatives.
Badal directed the concerned secretaries and heads of the departments to often call up the beneficiaries to get their grievances redressed promptly, if any, to their utmost satisfaction besides keeping a complete track in this regard.
He also sought feedback from the concerned officers to ensure that the fruits of these welfare programmes and schemes must percolate at the grass roots level.
He pointed hat around 1.28 lakh people have contacted the ‘104’ helpline of Bhagat Puran Singh Sehat Beema Yojna, out of which, around 1.26 lakh have enquired about the scheme whereas nearly 558 lodged their complaints.