Business

Out of stock on some popular items, working with partners to ensure availability, says Amazon India

PTI

Amazon India has said it is working extensively with seller partners to ensure product availability, and bringing on additional capacity for delivery, after stocks ran out on some popular items, especially in the household staples category.

With coronavirus fears prompting more and more people to shop online, the company said it is working to ensure that prices are not artificially raised on basic need products during the pandemic and has blocked or removed tens of thousands of items, in line with its policy in this regard.

Summing up actions Amazon India has taken to minimise the spread of the coronavirus while supporting those directly and indirectly impacted by the global pandemic, the company in a blog on Monday said it has recently seen an increase in people shopping online, which, in the short term, is having an impact on how it serves customers.

"In particular, you will notice that we are currently out of stock on some popular brands and items, especially in household staples categories. You will also notice that some of our delivery promises are longer than usual.