Ola on Tuesday launched project ‘Guardian’, a real-time monitoring system to further strengthen ride safety of its customers on the platform. Launched as a pilot in Bangalore, Mumbai and Pune, the project is part of Ola’s national programme on safety, ‘Street Safe’, and is also a first for the ride-sharing industry. Guardian will go live in Delhi and Kolkata by the end of next month and will be rolled out in other cities by the end of the year.
As part of project Guardian, all on-going trips will be tracked by analysing ride indicators that include route deviations, unexpected and midway stops, amongst others. Based on the indicators and time of travel, safety triggers will be created which will be attended to immediately by Ola’s Safety Response Team (SRT).