The Punjab National Bank (PNB), Sundargarh has been penalised by the Sundargarh Consumer Forum to pay Rs 33,000 to a farmer for harassing her physically and mentally as shehad cleared her loan amount in due time, but the bank had notissued No -Objection Certificate (NOC) to her and also not returned her original ROR.
Sources said Chandrakanti Patel’s husband Pradip Kumar Naik is a farmer at Brahmanipali village under Sadar police station in Sundargarh. Chandrakanti had applied for agriculture loan of Rs 10 lakh in 2013 in PNB, Sundargarh by land patta as mortgage.
The bank had sanctioned the loan and Chandrakanti had accordingly cleared her loan in due time. Chandrakanti thereafter had requested PNB to give him NOC and ROR but PNB had not listened to her request. Finding no other alternative, in the year 2015, Chandrakanti had knocked at the door of Sundargarh Consumer Forum demanding Rs 1 lakh compensation from the PNB. Sundargarh Consumer Forum after registering a case, had started the judiciary process.
Recently, pronouncing the judgment of this case, a bench of Sundargarh Consumer Forum comprising of Arun Kumar Patel, President, Snehalata Patel, Member, Babita Mohapatra, Member, asked authorities of PNB to pay Rs 30,000 to Chandrakanti towards compensation and also ordered bank to pay Rs 3,000 towards litigation charges. Sundargarh Consumer Forum also ordered PNB to give NOC to Chandrakanti and return certified copy of ROR to her within one month.