The Khordha district administration on Monday launched the 3Ts programme, “Transparent and Effective Service delivery though use of Technology and assured Teamwork (TESTT)”, to improve delivery of Government services among citizens as evolved in the recently-held Collectors’ workshop.
Revenue Divisional Commissioner (Central Division) AB Otta inaugurated the programme. As per the programme, senior officers would cover the district’s all 190 gram panchayats in 90 days. The officers would directly interact with people on basic service delivery and review implementation of schemes with concerned officials.
While grievances relating to basic entitled to be addressed in 24 hours, individual grievances in 48 hours, and those requiring an inquiry would be resolved in three days.
Similarly, all district level officers would visit institutions like health centres, lI centers and MIPs once in a month. The district has opened a Facbook and a Twitter account as part of the TESTT.
Citizens would be provided phone numbers to send SMS and WhatsApp messages regarding corruption and unethical practices. For Rural Housing, ROR the phone number is 8114931644.
Among others, district Collector Roopa Roshan Sahoo and ADMs Sitansu Rout and Manoj Kumar Mohanty and Bhubaneswar Sub-Collector Manas Samal were present. Kordha Sub-Collector Saroj Sahoo proposed a vote of thanks.