Three fraud cases using transaction password were reported with the State cyber crime police in the last month.
The victims were duped to a tune of `54 lakh and SIM card of one of the victims was surrendered and new one was issued using the transaction password which were obtained when the victims were using internet banking.
The State cyber crime police have provided instructions based on the past experience of nature of frauds and have urged to maintain security and safety measures for safe internet banking.
The user should keep the registered mobile number in his supervision and should check the details of the use by others.
The messages received by the registered mobile number should be read carefully.
In many cases it was found that the users receive messages and phone calls regarding blocking of SIM without applying for it, in such cases mobile companies should be informed immediately about such inquires and in case if number is registered for mobile banking and internet banking termination of the registered number should be done immediately.
The user should keep contact numbers of the call center of the registered mobile number and should also update the contact numbers of the bank call centers.
None of the bank inquires about the ATM card number, validity date and pin number through mail, message or phone and if so immediately check with the bank and complaint about the same without revealing any details to the inquiry.