Crucial role of staffing industry in driving formal job creation

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Crucial role of staffing industry in driving formal job creation

Tuesday, 01 April 2025 | Suchita Dutta

The staffing industry plays a crucial role in formal job creation for the vast workforce in India that currently operates outside of the social security ambit. With over 400 million individuals seeking stable employment opportunities, the need for formalisation is evident. As more industries recognise the advantages of utilizing staffing services for formal job creation, the potential to uplift millions of workers into secure and regulated positions continues to grow exponentially.

The staffing industry plays a crucial role in bridging the gap between the skills possessed by job seekers and the demands of employers. By understanding the specific requirements of businesses, staffing companies can effectively match candidates with the right skill sets for job opportunities. This not only benefits employers by providing them with qualified personnel but also helps job seekers find suitable employment that aligns with their expertise.

Moreover, through their extensive networks and industry knowledge, staffing companies can identify emerging trends in various sectors and connect skilled workers to relevant job openings. This proactive approach ensures employers and employees are well-positioned to meet evolving market demands.

By facilitating this matchmaking process, staffing firms contribute significantly to formal job creation in India. They enable individuals to secure stable employment within established companies while assisting businesses in efficiently sourcing talent for their operations. This synergy ultimately fosters economic growth and enhances overall productivity across different industries.

The staffing industry in India plays a crucial role in formal job creation across various sectors, benefiting both employers and job seekers. The sectors that can greatly benefit from this arrangement are the construction, goods and transport sectors. With its high demand for workforce on a short term and project-to-project basis, these industries need to have a formal approach that can take the employer-worker arrangement through the formal staffing industry that can provide better opportunities to the workers and protect the industry from malpractices.

The new age sectors that are poised for growth through formal job creation via the staffing industry are renewable energy, EV, and Agritech. As the new age sectors expand with technological advancements, there is a rising need for qualified workforce which are not readily available but need to be trained or skilled and brought gradually grown through short-term employment.

Continuing trends from industries like retail, logistics, IT, e-commerce etc, they are increasingly turning to staffing companies to meet seasonal demands and scale their workforce up or down as needed. By utilising staffing services, these sectors can ensure flexibility in their workforce while providing more formal employment opportunities to individuals including keeping them under social security ambit.

By leveraging the expertise of formal staffing companies, various sectors in India have the potential to drive formal job creation while meeting their specific recruitment needs effectively.

The Indian Government recognises the significant role of the staffing industry in formal job creation and has introduced various initiatives. Through the major policy reforms that are yet to be implemented through labour codes, the Staffing industry will be better regulated which will directly help to bring ease of business for corporates, access to better social security for job seekers and remittances through proper channels for the government. The need to regulate the staffing companies has been an active approach taken by the Indian Staffing Federation for over a decade to transition CLRA into National or State licences, which will make staffing companies further regulated and responsible. The labour codes are now a necessity to be implemented that were passed by parliament in 2020.

EPFO has recognised that expert services (which are mostly catered by Staffing Companies) have increased new employment generation by 12-15 per cent YoY. Formal job creation is considered by contributions to the Employees’ Provident Fund Organisation (EPFO) for new employees.

Additionally, the Ministry of Labour and Employment has been actively engaging with stakeholders in the staffing industry to address challenges and streamline processes. By fostering a conducive environment for flexible employment arrangements, these policies aim to boost overall economic growth and workforce participation rates. With continued support from government initiatives, the staffing industry in India is poised for sustained expansion, driving formal job creation across various sectors.

The future outlook for the staffing industry in India appears promising, with a growing demand for flexible workforce solutions by at least 15-16 per cent YoY. As businesses continue to adapt to dynamic market conditions, the need for skilled temporary and contract workers is expected to rise.

With technological advancements shaping the way we work, staffing companies have an opportunity to leverage digital platforms for efficient talent acquisition and management. This shift towards automation and data analytics can help match job seekers with suitable roles more effectively.

Moreover, as more sectors recognise the benefits of formal employment through staffing services, there is potential for significant growth in job creation across industries such as IT, healthcare, manufacturing, and retail. By providing access to a diverse pool of talent, staffing agencies can play a vital role in bridging skill gaps within organisations.

Government initiatives aimed at supporting the staffing industry further indicate a positive trajectory for its expansion. Through policies that promote formal employment and protect workers’ rights, there is room for continued collaboration between public authorities and private sector stakeholders.

The evolving landscape presents ample opportunities for the staffing industry to thrive in India’s ever-changing job market. By staying agile and adaptable to emerging trends, this industry can position itself as a key driver of economic growth and employment opportunities nationwide. The staffing industry will continue to be a key player in driving formal job creation in India, thus paving the way for a more structured and sustainable employment landscape in the country.

The staffing industry in India remains a cornerstone of formal job creation, bridging the gap between workforce demand and supply across various sectors. By facilitating structured employment opportunities, staffing companies play a crucial role in enhancing job security and social benefits for millions.

Industries such as construction, logistics, renewable energy, and agritech stand to gain significantly from this shift toward formalised staffing solutions. Additionally, Government initiatives and labor code reforms aim to further regulate and strengthen the industry.

As businesses continue to embrace flexible workforce solutions, staffing firms are poised for sustained growth, leveraging digital advancements for talent acquisition and workforce management. With a projected annual growth of 15-16 per cent, the sector will play an instrumental role in shaping India’s evolving employment landscape.

By driving formalisation and bridging skill gaps, the staffing industry is set to contribute significantly to economic growth, ensuring a more stable and sustainable future for India’s workforce.

(The author is Executive Director, Indian Staffing Federation (ISF). Views expressed are personal)

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