Man held for duping people after posing as customer care executive

| | New Delhi
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Man held for duping people after posing as customer care executive

Saturday, 20 April 2024 | Staff Reporter | New Delhi

The Delhi Police arrested a 27 year old man for duping people on the pretext of being a customer care executive in an airline on Friday in Delhi’s Dwarka district. According to the police on Friday, a man namely Durga Nath Raina filed a complaint stating that he suffered an online fraud of Rs 5.50 lakh.

The police have arrested a West Bengal native, who was identified as Gourab Dey. "A case was registered at cyber Dwarka police station on the complaint of Durga Nath Raina, who told police that he was booking a flight and got a number from the search engine of customer care. Later he received a call when the caller asked him to download some applications and he shared his OTP. In this way he suffered an online fraud of Rs 5.50 lakh," Deputy Commissioner of Police Dwarka Ankit Singh said.

Police said that after registering an FIR, launched an investigation and obtained bank account details of the accused and traced him in Kolkata. “During the course of investigation, call detail records of the alleged numbers used for trapping people were obtained from TSPs and bank statements & KYC details were obtained from HDFC Bank & ICICI Bank. Raids were conducted at the addresses on the bank accounts. Later, after analysis of the CDR, the team got the mobile number of family members. On the basis of technical surveillance and analysis of Call Details Record and Bank Statements the alleged person was traced out by the team,” he added.

Raid was conducted and Dey was apprehended, said the DCP. The accused disclosed that he made a plan with his friends Abhishek Yadav, Rahul Ram and Sahabaj Koyal to mint easy money, for which they had to provide bank accounts. “All benefits were shared equally amongst them. He accepted that he provided his bank account kit to his friend Badsah for ATM withdrawal. They duped people by impersonating themselves as customer care executives," said the DCP, adding that further investigation into the case is underway.

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