Tata Power Delhi Distribution has launched a ‘Web Chat – live Help Service’ on its website www.tatapower-ddl.com for further enhancing customer experience and service offering. Through live Help, customers can reach out to Tata Power-DDl. The one click personalised ‘live Help’ service will cater to general queries related to metering, billing, new connection and supply related problems. Through this service consumers will also be able to register complaints, make requests for change of meters et al.