In order to address grievances, queries and authenticity of an institute, the National Council for Teacher Education (NCTE) has launched a Virtual Call Centre. The call centre of NCTE was launched by the J Alam, Joint Secretary, HRD Ministry in the presence of NCTE Chairperson Santosh Panda on last Wednesday. NCTE is an autonomous organisation under HRD Ministry.
HRD Ministry officials said that launch of Virtual Call Centre is another step on the part of Centre’s aim to provide transparency in the governance and also speedy redressal of grievances. The NCTE is a regulatory body mandated to achieve planned and coordinated development of teacher education in the country and is duty bound for speedy redressal of grievances if any, arising out of its bona fide action. The toll free helpline will immensely help in achievement of these goals.
The Virtual Call Centre is aimed to provide a platform to all the stakeholders ie students, teachers and the general public to seek any clarification regarding working of the NCTE, application for the recognition of teacher education institutions, teacher education courses and any other issues including any complaints/grievances pertaining to NCTE. The caller can contact through a toll-free number 1800110039 and will be provided the available information with the Centre and if any information which is not available with them, the caller will be connected to the four Regional Offices of the NCTE functioning at Jaipur, Bengaluru, Bhopal, and Bhubaneswar.