To ensure delivery of transparent services to rural mass the Regional Passport Office (RPO) of Jharkhand today organized a workshop for Village level Entrepreneurs (VlE) and urged them to play more active role in communicating the office's resolve to provide better and timely services related to passport.
At the workshop organized today at the RPO the VlE's were imparted training about the online passport application process and hassle free passport services to people approaching Pragya Kendras. The workshop was also attended by Pragya Kendra operators of Ranchi and adjoining areas. As many as 60 VlEs attended the session.
The workshop is second in the series of such sensitization programmes focusing mainly on the operational and technical issues along with the do's and don't during delivery of the service through Pragya Kendras.
Principal Secretary IT, NN Sinha was the Chief Guest in the workshop. Sinha urged the VlE's and Pragya Kendra operators to help common man in passport application process besides ensuring transparency in the entire process.
In his motivational address Sinha attached importance to the successful delivery of various G2C (Government to Citizen) services, such as, e-Nagrik, e-District, Unique Identification, banking, lIC, telemedicine among others. He underscored the importance of providing Passport services to rural citizen.
On the occasion Regional Passport Officer, Ranchi, Sanatan emphasized on the importance of passport services and do's and don't in the passport delivery mechanism. Notably, 1-lakh passports are issued in Jharkhand every year hence making the officer to put emphasis on sensitization of representatives of Common Services Centre especially those at the first level of the CSC.
Under CSC scheme, passport service has been rolled out in more than 1-lakh CSCs in the country and the ambitious project was started in Jharkhand in April 2014 through Pragya Kendra (CSC).