TVS Motor Company, a leading two and three-wheeler manufacturer in India, has bagged top honours in JD Power 2018 India Two-Wheeler Customer Service Index (2WCSI), Two-Wheeler Initial Quality Study (2WIQS) and Two-Wheeler Automotive Product Execution & layout (2WAPEAl) Study. J.D. Power annually ranks the two-wheelers in terms of best in class product quality, best in class APEAl quality and best in class service quality through a detailed survey with over 10,000 customers.
TVS Motor Company has been ranked number No. 1 for the third consecutive year in the J.D. Power 2018 India Two-Wheeler Customer Service Index Study (2WCSI) for exceptional customer service. The 2018 India 2WCSI Study is based on evaluations from 7,436 two-wheeler owners in 45 cities across India.
In the 2WAPEAl Study, TVS products have been ranked No. 1 in each of the product category - TVS Jupiter in scooter segment, TVS Apache RTR 180 in motorcycle premium segment, and TVS Star City+ in motorcycle economy segment. The 2WIQS Study has ranked TVS Star City+ as best quality product in the economy segment.