Following mobile App based services on ‘eeZy-bZly’, the JBVNl is coming up with ‘Urja Mitras’ for greater consumer comfort. ‘Urja Mitras’, going to be pressed into service across the State, would work as touch points of the power distribution company in the State.
“We have floated a tender and invited interested parties for the service. The ‘Urja Mitras’ would not only bill you on the spot but you can pay it through e-wallet services then and there. Their android based service would work online unlike present system which is off-line in nature. This would update consumers’ billing status on a real time basis,” said Rahul Purwar, JBVNl Managing Director.
The plan is to appoint one ‘Urja Mitra’ on every 1000-1500 consumers. Besides bill payment, the persons would also help in getting new connection, meter change and few other services for the ease of the power consumers. It is expected that the services of ‘Urja Mitras’ would come into force in the next 3-4 month time.