Grievance redressal boxes to be monitored by DSWO

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The advisory board meeting of Childline was chaired by the Deputy Development Commissioner (DDC) Ananya Mittal in the State capital on Monday.

In the meeting it was decided that all district child welfare officers, CWC officials, members of the juvenile district board and all child welfare institutions will have a coordination monthly meeting. It was also decided that Childline is to be involved in all crime meetings conducted by CID.

Issues related to missing children or those who come from Railway Childline, City Childliine were discussed. The grievances and redressal boxes should be maintained and monitored at regular intervals. All the complaints received should be dealt with at the earliest and in a proper way which it is to be done by Department of Social Welfare.

“Awareness about Childline 1098 needs to be created among every child In India. It was also decided to work together with allied systems like police, health care, juvenile justice, transport, education to create child friendly systems. There is also the need of a unit for the mentally challenged children on which action will be taken,” DSWO Suman Singh.

The records of all the departments like police and labour department should share their data and work in coordination.

At the offices of the Block Development Officers (BDO) a display board stating child marriage prohibition officer should also be installed.

“To prevent child marriages, identity proofs will be required while getting wedding cards printed or booking other services for the marriage,” said the official. For all the cases which come to Childline from rural areas the rural police stations will play a vital role. They have been directed to provide mobile vans.

District Social Welfare Officer (DSWO) Suman Singh, Child Welfare Committee (CWC) Chairperson Rupe Verma, CWC members Tanushree, Pratima Sinha, Child Development Project Officer (CDPO) Sadar Pammi Sinha, City coordinator Childline Ranchi Suradha and RINPAS Dr Amit Kumar were present with others in the meeting.

Daily Pioneer
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