At the weekly Janata Darbar held on Friday at the Collectorate, Deputy Commissioner Ajay Nath Jha instructed officials to ensure written responses to grievances forwarded by the Public Grievance Cell within 24 hours. He warned that unnecessary delay or negligence in resolving public complaints would not be tolerated.
During the hearing, applications from both rural and urban residents were addressed with seriousness, and in several cases, on-the-spot decisions provided immediate relief. Among them, Sonaram Manjhi of Tetulia village, Chandankiyari, who had long awaited pension approval, received sanction on the spot, bringing visible relief.
The DC emphasized that matters related to Scheduled Castes, backward, and marginalized communities must be handled with sensitivity and placed on priority. He directed all officers to adopt a serious and empathetic approach while addressing such cases.
Complaints related to land disputes, encroachment, electricity, forest division, police, education, cooperative societies, housing schemes, and social security were taken up in the session.
The hearing was attended by Deputy Development Commissioner Shatabdi Majumdar, DPLR Menka, District PRO Ravi Kumar, Assistant Director (Social Security) Piyush, and Assistant PRO Avinash Kumar Singh, among others.