CM sets target of 100 % grievance redressal in 2018

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Emphasising on the need for speedy disposal of complaints relating to public issues at Jan Samvad Kendra, Chief Minister Raghubar Das today asked officials to ensure 100 per cent redressal of complaints during his monthly ‘Seedhi Baat’ programme here on Friday.

The CM advised all Principle Secretaries and Secretaries to coordinate with the nodal officers of the districts in order to achieve the goal of 100 percent performance.

The CM reviewed 17 cases during the programme on Friday, where he gave necessary direction to departmental secretary about appointing a member in Panchayat Secretariat keeping in view the difficulties in taking benefits of pension schemes. One Ratni Devi of Bandhanadih, Deoghar has not received pension for the past 10 months. The case came during the review.

He also emphasized on the urgency to resolve pending complaints of five districts, Dhanbad, Chatra, Palamu, Chaibasa and Pakur. During the review, matters of compassionate appointment were taken into cognizance. On the complaint of not receiving compensation of acquired land of 50 rayats in Chaibasa, the Deputy Commissioner said that matter has happened in 1999 under the Bihar Plateau development scheme to construct roads. 19 such rayats have been detected during the survey. On this Chief Minister instructed the Deputy Commissioner to find the correct number of rayats, the amount pending to be paid and give compensation immediately to them.

On being unable to pay the amount spent during the surgery of one Pravin Kumar Sinha's heart disease, CM instructed Bokaro DDC to pay the amount after completion of the entire process within one week. Sinha is deputed in District social security office in Bokaro

On the complaint of Ranchi's yoga player Archana Kumari not getting a job yet, the CM directed the Additional Chief Secretary of Health, Medical Education and Family Welfare Department to complete the process within 15 days. Formerly the CM had assured Archana to get a job.

On the complaint of providing the land for the construction of School building in Juru, Palamu where at present there is a state-run middle school of two rooms, DC told that there are a total of 328 students there and no government land. On this, Secretary to CM Sunil Kumar Baranwal told DC that new building for school can be constructed on the same land. The Chief Minister instructed to prepare and send estimate for the same. He also said that there work should be done with forming a Village Development Committee under the chairmanship of the Mukhiya.

On the complaint of non-payment of installment in the case of two Dova constructions in Hazaribagh, the Secretary of Agriculture, Animal Husbandry and Cooperative Department said that after getting the amount in the coming budget, the amount will be paid to all.

Sanjeev Kumar posted in the home guard office was warned to not to take case of the home guards just for doing Netagiri. Home Secretary said that Sanjeev Kumar had lodged a complaint regarding corruption in Ranchi district office but he himself runs an organization. On this CM said while being in service one cannot run an organization, such things will not be accepted. He instructed him to pay attention to his work.

On the complaint of compassionate appointment of deceased Kande Munda who was killed by Naxalites in Khunti, Home Secretary said that the investigation revealed that the deceased had a criminal history. On this secretary to CM, Sunil Kumar Barnwal said that the dependent can be given a job by taking legal opinion from law expert. CM has also agreed on this. The CM directed the action within 15 days. 

Daily Pioneer
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