If you have some battery left in your smart phone due to burnt transformer of the locality, download and use the mobile App furnished by Electricity Department. JBVNl, the power distribution company, is in the process of rolling out the IT based service for its consumers to rectify the problem.
“We are going to release the App within 2-3 months where anyone can complain about burnt transformers. We have 11 transformer repairing workshops across the State from where the faulty one would be replaced within 15 days,” said Rahul Purwar, MD of JBVNl.
Further, on the consumer amenity front, android-based meter reading system for instant bill generation, smart metering and unified call centre number ‘1912’ are also in offing. Also, 250 post-offices have been indentified for bill payment which would be taken up to 450 soon. ICICI Bank has been empanelled for online payment.
“We have also enrolled 50 per cent Pragya Kendras for bill collection and adding 69 more ATPs into 61 already functional. We have to bring down AT&C loss to 30 per cent under UDAY scheme obligation in six months. It is presently 38.9 per cent,” he said.