Aircel, today, pioneered a unique concept of ‘Design your own plan’, online service, which gives customers the flexibility to create a plan of their choice. This service is available for both prepaid and postpaid customers and offers freedom to customise plans basis the requirement thereby leading to customer delight. To ‘Design your own plan’, customers will need to log on to www.aircel.com,and make choices, as per their need, across calling, texting and surfing in the plan designer tool.
Anupam Vasudev, chief marketing officer, Aircel, said, “Customers understand their communication needs and we would like to empower them with the freedom of choosing a plan on their choice. It is with this view, we are introducing an Industry First initiative - ‘Design Your Own Plan” which helps customers to now design, tweak and choose their very own Prepaid Plan.
Now there is a plan for everyone, whether it’s a customer who loves to talk, or is a high SMS user, a Social Networking addict or even a Traveller there’s a plan which can be customised to suit the need. It will not only enable them with flexibility but also the freedom and convenience to manage their plans.”