Banking ombudsman for Madhya Pradesh and Chhattisgarh received a total of 5,317 complaints during the year 2012-13 and of them, 5,034 were resolved.
While talking to media persons here on Tuesday, AF Naqvi informed that of 5,317 complaints, 4,920 were received between July 1, 2012 and June 30, 2013, while 397 complaints were pending since last financial year. last year, during the same period the number of complaints was 6,271, he added.
He said that of the total complaints 4,150 complaints were received from Madhya Pradesh while remaining 1,167 complaints were received from Chhattisgarh. Maximum complaints are related with the pension followed by ATM transactions, he added. He said that the maximum number of complaints were against the State Bank of India group, followed by other nationalized banks.
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