The Government of India does not believe in making jails a punishment or a torture house for prisoners. The Government wants the prisons of the country to function as reforming houses so that the people who are released from the jails after completing their sentence period are not only skillful and self-reliant but also have the consciousness of a responsible citizen of the country. Keeping this objective in mind, the Government has organised a programme to train prison personnel across the country through various seminars, workshops, conferences etc in the last five years, said Minister of State for Home Affairs, G Kishan Reddy, while answering the question of MP Mahesh Poddar in the Rajya Sabha.
Reddy informed that more than 50 programmes were organized in last five years by Police Research and Development Bureau and other institutes of Ministry of Home Affairs and through these programmes, rehabilitation of prisoners of various levels was done and the task of connecting them with society, technology of prisons, connecting prisoners with agriculture and industry, security in prisons, specific health-related needs of women prisoners, in detainees' productive work planning, mental-physical health of prisoners, side effects of drugs, justice system of prisoners Trainings including access to the site, skill development and rehabilitation of prisoners, connecting prisoners with education, yoga and spirituality etc were also done.
While answering another question of Poddar, Minister of State (Independent Charge) for Civil Aviation, Hardeep Singh Puri said that since the launch of the Air Services web portal, a total of 24596 complaints have been received till November 29, 2019, which were resolved as per rules. He informed that the Passenger Rights Charter prepared after consultation with all stakeholders has been issued in February 2019. This charter is available in the public domain on the website of the Ministry of Civil Aviation. According to the suggestions received from the passengers, the passenger rights charter is constantly being amended under the rules and guidelines.