General Manager of South East Central Railway (SECR) Rajiv Vishnoi on Thursday called on State Chief Secretary Vivek Dhand and discussed about various key ongoing and proposed Railway projects in Chhattisgarh here.
Several important issues such as pending projects for development of Rail network in the State, easy transportation of food grains and coal along with industrial development was discussed in the meeting.
Vishnoi later held a meeting of all departments of Railway officials. He also reviewed different activities undertaken as part of the Railway Consumer Fortnight.
The SECR Public Relation Department through a presentation detailed about different activities- including Yoga and Ayurvedic camp, street plays, quiz, drawing competition, awareness drive, dedication of RO water plant and foundation laying ceremony of escalator to be constructed in Raipur Railway Station- that were carried out in the fortnight.
The Senior Divisional Signal and Telecommunication Engineer provided details of SMS based complaint system for the Railway staff.
He informed that for registering any complaint one has to write R (space) followed by departmental code (space) details of the complaint and send it to 09664964444. After sending the complaint, the complainant gets an ID number to track the status of their complaint.
Senior Divisional Engineer briefed the GM SECR about the information being provided to commuters over on board housekeeping services.