To deal with complaints related to drinking water crisis, the Raipur Municipal Corporation (RMC) has formed Rapid Action Teams (RAT) in each ward where the residents can directly submit complaints to the team to enable them speedily deal with complaints, informed Municipal Commissioner Rajat Bansal in a statement issued here.
Each team would consist of 10 members along with their mobile numbers. The mobile numbers of these teams will be available at respective zone offices and prominent locations of respective ward, he said.
RMC has set up another team of senior officials such as Additional Commissioner Ashish Tikriha, Saumya Chaurasiya and Executive Engineer AK Malwe as well as Zone Commissioners and Zone Executive Engineers to monitor the drinking water supply situation in the city, Bansal said.
Special registers will be maintained at Zone offices to record the complaints. Raids will be conducted on people drawing water illegally through motor pumps, the Municipal Commissioner said.Notably, these teams have to submit a report to senior officials after fixing the issues on register, to be checked by RMC Commissioner Rajat Bansal.