The Chhattisgarh State Power Distribution Co Ltd (CSPDCL) on Thursday urged consumers to seek computerized receipt after paying the electricity bill.
CSPDCL said the consumers must ask for the computerized receipt.
On payment of the bill, from Common Service Centre or Pay Point, the consumer will get a SMS on their registered mobile number. It is a confirmation of payment.
CSPDCL Managing Director Manoj Khare said several complaints have been received when consumer paid the electricity bill at the centres but did not take a receipt. The amount was not deposited with the company.
He said the company has facilitated the consumers through different means for electricity bill payment. They include through website cspdcl.co.in and Mor Bijli app (Net banking, debit card, credit card and UPI).
Bills can also be paid through Bharat Bill Pay and Any Time Payment (ATP) machines installed in electricity distribution centres.
Where these facilities are not available, the payment is accepted through agents in more than 10,000 common service centres and 3,000 pay points.