Bank of Maharashtra (BoM) Executive Director Asheesh Pandey on Saturday said the outreach programmes help to meet customers at a common point and connect with them at their comfort zone.
He was addressing an outreach event organized at a hotel in Raipur.
On the occasion, the bank gave Rs 62 crores credit sanctions for housing, education, agriculture and other sectors, an official communication said.
Pandey said the bank was working on the technology-fuelled modernization as it plans to integrate Artificial Intelligence and Machine Learning to give users a better experience.
He said the bank will open its 42nd branch in Chhattisgah.
The bank is also working on customer service through constant innovation.
Zonal Manager Prasanta Kumar Raju said the bank was focussing on retail, agriculture and Micro, Small and Medium Enterprises (MSME).