In a bid to make consumer services better, Power Company is using the latest technology. It has completed the networking of 444 distribution centers and is ready to start short messages services (SMS) for the consumers to provide necessary information, including bills and power disruption.
In a review meeting of power company held here at its state headquarters, Dangania in state capital the other day the chairman of the company Shailendra Shukla and Managing Director Mohammad Kaisar Abdul Haq informed that the power company had completed networking work because of which internet, e-mail, videoconferencing, sap IP phone and other modern facilities could now be availed. The company is also linking mobile numbers of consumers with networking through modern technology.
The meeting also reviewed timely distribution of power bills, easy methods of payments of bills, speedy disposal of complaints of errors in bills, photo-spot billing, conduct and maintenance of electric system, and making the company consumer friendly.