As many as 175 lok Sewa Kendras (Public Utility Centres) are proving to be a boon to those in need of State Government services.
“About 6.36 lakh applicants/complainants have benefitted in less than a year since its launch. About 4.93 lakh grievances have been resolved in a time-bound manner. It is a revolutionary step in the lok Sewa Guarantee Chhattisgarh proposal,’’ a statement of Chhattisgarh Government claimed.
Public Service Centres have been opened in all the 27 districts and tehsils' headquarters of Chhattisgarh. There is a facility for On-line settlement of services and complaints.
Chief Minister Raman Singh had inaugurated five lok Sewa Kendras as a pilot project in Raipur district on February 27. The Sewa Kendras had been launched at Raipur, Abhanpur, Arang, Dharseeva and Tilda to provide 36 types of State Government services to the common man.
There was an enthusiastic response from the people and then the authorities opened Service Kendras in all the 27 district headquarters and tehsils' headquarters. The Kendras are serving the needs of far-flung regions of Sukma and Bijapur districts, Blarampur-Ramanujganj district.
Raman Singh is keeping a close watch on the functioning of the Public Service Centers and gave instructions to the Chief Secretary Vivek Dhand and Principal Secretary Information Technology Department Aman Kumar Singh to monitor and review the services.
lok Sewa Kendras are directed by the CHiPS under the 'E-District Project'. Chief Executive Officer of CHiPS Shaurabh Kumar said that 36 types of State Government services are catered to the common man.
This includes Birth-Death registration certificates, Scheduled Caste/Scheduled Tribe certificates, Income and domicile certificates, Driving licence, Vehicle fitness certificates, Ration cards, Property Tax, Electricity bills, Water Tax payments, Trade licence, tap connection, Employment registration, Old-Age Pension, Widows' Pension, Social Security Pension and various other facilities.
Shaurabh Kumar said lok Sewa Kendras are doing great service and in a time-bound manner. The utility of mobile phones is rapidly increasing in the State. The 'E-District Yojana' facilities are provided on Mobiles also. E-District Helpline 0771-2533350 provides necessary guidance to the complainants.