Chief Secretary Vivek Dhand on Thursday said that innovation is needed to provide better and high-quality services in the field of education and healthcare. He was addressing a Regional Workshop organised by the Chhattisgarh Government’s General Administration Department in joint co-operation with the Central Administrative Reforms and Public Grievances Ministry.
The topic of discussion at the Workshop was ‘Innovation in Public Services’. The officers from 16 States and Union Territories are participating in the two-day workshop. The officers from Andaman and Nicobar islands, Andhra Pradesh, Dadra and Nagar Haveli, Daman and Diu, Goa, Gujarat, Karnataka, Kerala, lakshwadweep, Madhya Pradesh, Maharashtra, Puducherry, Rajasthan, Tamil Nadu and Telangana are attending the Workshop. Chief Minister Raman Singh will address the gathering as chief guest on Friday (January 16) at 11 am.
Dhand said with innovation and modern technology the public will get instant service with transparency. Computers and Internet has eased the complicated procedures in providing public services. He referred to the PDS procurement of paddy and many other programmes and said that Chhattisgarh Government is making use of modern technology to reach to the masses.
Central Administrative Reforms and Public Grievances Ministry Secretary Alok Rawat said that officers who came from other states will learn the innovative methods at the workshop. The prime motto of the workshop is effective and responsive administration. Good governance and instant resolution of public grievances should be the ultimate aim of any administration, he said.
Central Administrative Reforms and Public Grievances Ministry Additional Secretary V Vidyawati and Chhattisgarh General Administration Department Secretary Nidhi Chibber also spoke at the workshop. Chhattisgarh Public Distribution System, computerisation of procurement of paddy system and Integrated Urban Development Yojana model ‘Kamal Vihar Yojana’ were discussed at the workshop.