Preparations are in full swing for the launch of ‘lok Seva Kendras’ in 146 Tehsil headquarters to provide services to the citizens of Chhattisgarh. Officials said that 31 services have been selected for online purposes. The petitions will be received online and the grievances will be resolved in a time-bound manner.
Chief Minister Raman Singh in his address on the Republic Day had stated that ‘lok Seva Kendras’ will be started soon. The kendras are on the lines of Prime Minister Narendra Modi’s ‘Digital India’ campaign. The officers said that kendras will be operated on the lines of ‘e-District’. The services will be of high quality and easily available.
The applicant will be provided status from the day he submits his application till the day his services are given on his mobile or e-mail. If the services are not rendered within the time-limit, then the complaint will be referred to the higher authority. The officials said that in the first phase, lok seva kendras will be started at district, Tehsil/Development headquarters. later, it will be extended upto the Gram Panchayat level.
The services to be provided include: registration of birth and certificate, registration of death and certificate, S.C./S.T/Other Backward Castes' certificates, income certificate, domicile certificate, public grievances, Indira Gandhi Old Age Pension, Social Security Pension Scheme, ration card application, property mutation in urban areas, applications for revenue courts’ listing, Sukhad Sahara Pension application, marriage registration certificate, District Collectorate, employment registration, water tax bill and payment and vehicle fitness certificate , motor vehicle permanent licence.
Office space will be provided for lok Seva Kendras at collectorates, local bodies and gram panchayats. The district administration will provide electricity, security and water free of cost. Internet and operator facility will be provided at the Kendras. The officers and employees will be provided training for working in the lok Seva Kendras.