Chief Minister Dr Raman Singh inaugurated the first centralised Call Centre and Data Centre of the Chhattisgarh State Power Distribution Company limited Tuesday, paving the way for more than 38 lakh power consumers to avail the improved power system in the state.
Notably, the CSPDCl is on continuous strive to improve service-facility to its consumers and it is in this series that a centralised call centre was dedicated to the people by the Chief Minister, who is also in-charge of the energy department, through which consumers residing in any part of the state can be able to lodge their complaint regarding the electricity. likewise, the CSPDCl has established a data centre, spread in an area of 1650 square feet, at the cost of Rs 51.9 crore. 265 towns of Chhattisgarh, , 355 Circuits and 800 offices have been linked to the centre where complete computerised information of 38.4 consumers is available.
lauding the combined efforts of three wings of the power company towards making the state a leader in power sector, the chief minister termed the establishment of modern Centralised Call Centre and Data Centre as a big leap in the field of improvement in power sector expressing the hope that more than 38 lakh power consumers in the state will benefit from the facility.
On this occasion, legislative secretary Komal Janghel, chairman of power companies Shivraj Singh, Energy department secretary Aman Singh, Managing Directors Subodh Singh, Janardan Kar, Vijay Singh, AK Garg and other officials were also present.