In the month of July, the timelines for settlement of PF, pension and insurance claims under EPFO have been revised from 30 days to 20 days, according to an official press release issued here on Wednesday.
As a result, the claimants would now be entitled to speedier service. While taking stock of EPFO’s performance in this regard, K.K. Jalan, Central P.F. Commissioner said that the Organisation settled 11.56 lakh claims in the month of July and out of the same, 43% were settled within 3 days,83% within 10 days and 97% within 20 days.
As such, EPFO is already geared up to meet the new stringent timelines. Also for prompt delivery of benefits to pensioners, instructions were issued to the field offices for greater liasoning with the disbursing banks.
The grievances received were given utmost priority and the Organisation was able to dispose 19,016 grievances leaving only 3068 grievances pending in all the field offices of the country put together. It is noteworthy that 84% of the same was pending for less than 15 days.
The month of July saw EPFO launching a nationwide publicity outreach programme called Nidhi Aapke Nikat. It was formally launched by Bandaru Dattatreya, Union Minister of State for labour and Employment in Delhi on July 10.
Programmes were held simultaneously in all the offices of the organization presided over by the Officers-in-charge.
The programme is a new initiative on the part of EPFO to be more broad based in its approach and encourage greater participation by all its stakeholders.
More than 1300 employers and 1470 employees actively participated in the first Nidhi Aapke Nikat.