With a view to ensure better administration through effective use of technology, the Chhattisgarh Government has chalked out a schedule for hearing complaints in the Public Grievance Redressal Department at the Mantralaya through video conferencing mode. Now. residents of different districts can register their complaints at the Mantralaya from the respective District Collectorates, officials informed on Sunday.
According to them, Chief Minister Raman Singh had started public hearing through video conferencing about a decade back which is still continuing. On the directives of the Chief Minister, the Public Grievance Redressal Department has created district-wise schedule for all 27 districts to hear the grievances. On every working day from 11.30 am till 1.30 pm officials will listen to various issues of the people in the districts through video conferencing and provide directions to the district or State-level officials for addressing the problem.
According to the schedule, applicants in Durg can interact with officials at the Mantralaya on every Monday and Thursday, while those in Dhamtari and Janjgir-Champa can talk with officials on Tuesday and Friday. For Mahasamund district Wednesday and Saturday have been fixed. likewise for Bilaspur and Surguja districts on Monday, Wednesday and Friday have been scheduled. Balod on Monday and Tuesday, Bastar district (Jagdalpur) on Monday, Thursday and Saturday, Raigarh on Monday and Wednesday and Rajnandgaon on Monday and Friday can interact with officials.
They further informed that people from Bemetara and Raipur districts can interact on Monday and Wednesday, Mungeli on Tuesday and Thursday, Kondagaon on Tuesday, Baloda Bazaar-Bhatapara on Wednesday, Surajpur, Bijapur and Jashpur on Thursday, North Bastar (Kanker) on Tuesday, Thursday and Saturday and Kabirdham (Kawardha) and Balrampur-Ramanujgunj district have got Wednesday and Friday.
People of Gariaband district can talk with officials on Friday. Similarly people in Sukma, South Bastar (Dantewada) and Narayanpur can interact on Saturday. Residents of Korba on Tuesday and Saturday, those in Korea (Baikunthpur) can reach Mantralaya via video conferencing on Tuesday.