SThe first phase of nomination would be filed from October 16 and the ‘cVIGIL’ app will be operation from that day where the complainant can upload the images and video from the incident spot directly, said Chhattisgarh Chief Electoral Officer Subrato Sahoo while briefing media on Wednesday.
He said that the application is supported in all android phones having camera, 3G or 4G internet connections and having GPS access. The App can be operated only in Android Jellybean Operating System or higher version of operating system.
Sahoo said that to operate the Mobile App, the location service (GPS) has to be kept on if not then the App would automatically makes the GPS facility on.
The complaints related to illegal sale or distribution of liquor, fire arms, intimidation, hate comments or speech, paid news, transportation of electors, wooing electors with gifts and other materials, property defacement, cash distribution among others.
The Voter list related or EPIC card related complaints would not be accepted as it would be automatically cancelled.
To access the App, an OTP would be generated to avoid frivolous complaints.
The complaint should have brief of the incident.
The total time for action is 100 minutes but when the complaint is of serious types and further probe is required, then the status would be provided to the complainant with updates. But if the complainant wants to remain anonymous then feedback would not be provided.
CEO said that once complaint is lodged then field verification unit, flying squad or static surveillance team would act on it.
The complaint would go to the Returning Officer. All the teams would have a different version of the App so that they can respond it accordingly. If large number of complaints is being received from same area, then first-come-first basis would be followed to attend the complaints.