In order to resolve the cases related to electricity, the Chhattisgarh State Power Distribution Company limited (CSPDCl) has decided to organise camps in various villages of State.
In addition to this, the cases of electricity theft, recovery against pending bills and other cases would be disposed on the spot during lok Adalat to be organised in different areas on December 6 this year, officials said.
CSPDCl Managing Director Subodh Singh has directed the regional officers of the company to make
special preparations for ensuring success of these programmes which are beneficial for the consumers as well as the company.
Singh said that the cases related to power pilferage, pending bills and other issues related to electricity pending with special courts would be disposed in the lok Adalat. The company has plans to give relief from the surcharge in the camp. Similarly, directives have been issued for organising special camps in remote villages of the State.
The consumers can avail the benefit of ‘Rajiv Gandhi Rural Electrification scheme’ in these camps. On the spot, permission will be given to the people applying for new connection in these camps.
The company will offer concession to the people applying for new connection during these camps. The application received for new connection in the camp will get facility of paying the service charge and security deposit in installments, Said Singh.
He said that the company will provide new connections to schools, Anganwadi centers, health centers and other public related works on priority basis. For complaints related to electricity, people can avail the help of Central Call Center telephone number 1912 which works round the clock.
Singh further said that to enhance the facilities for the consumers, the company has expedited the process of atomisation. To avail benefits, the consumers should register their mobile phones and can easily get information related to services and facilities.
To provide the benefit of these services to maximum number of consumers, the field officers have been directed to register the mobile phones of 75 per cent consumers by March 2015, added Singh.