With three national awards, electrification of 97 per cent villages, a target of 70000 MW electricity production, investment proposals to the tune of Rs1.92 lakh crores and reduction in transmission and distribution losses to a low of 19.79 per cent, 2014 proved a year of achievements and progress for Chhattisgarh’s energy sector.
The power companies are striving to improve their services and they have added many features to facilitate the customers this year, said company’s Deputy General Manager (Public Relations) Vijay Mishra. Iterating the achievements Mishra said that the company has electrified 122 new villages, energised 27154 pumps and provided 74775 single light connections. Online system for new connection has been started. The smallest distribution units of the company in distant areas have been connected to the company’s headquarter through wide area network.
He said that for the first time Electronic Clearing Service (ECS), real time gross settlement (RTGS), national electronic fund transfer (NEFT) and payment through mobile has been started by the company. Mobile short code service SMS service has also been started under which a consumer can get information related to electricity by sending SMS on 56161. The smart mobile (android phone) service for bill payment and 2700 common service centers have been started for payment of bill. For complaints a central call center has been started. Customer can call on the number 1912 any time round the clock to know about bill and to lodge complaints.
A number of units of the power company have set record of continuous production for maximum days without any tripping, said Mishra. He further said that six new high tension substations have been energised in the State. To meet the requirements and prove its worth in 2015, the company’s two power plant of 500 MW capacity each in Madwa will be completed. The project comes under green field project and will open new avenues of employment, education, medical, transport and communication in the area.
With operation of these units, Chhattisgarh’s power production capacity will reach 3424.76 MW. To improve the transmission along with production, the company will energise one sub-station of 400 KV, two sub-stations of 220 KV and 10 sub-stations of 132 KV capacity in 2015. Similarly 860 km long high tension lines will also added to the network. To improve the customer services, quality power supply, to reduce transmission and distribution losses and to check power pilferage, the company will implement RAPDRP scheme in the State, added Mishra.