Terming “doorstep delivery” as a revolution in governance, Delhi Chief Minister Arvind Kejriwal on Friday announced Delhiites will get doorstep delivery of 100 services, including driving licence, marriage certificate and ration cards, from September 10.
“Doorstep delivery of services. A revolution in governance. A big blow to corruption. Super convenience for people. Happening for the first time anywhere in the world. Starts from 10th Sept (sic),” Kejriwal tweeted.
The Government will provide the doorstep services for caste certificate, driving licence, ration card, etc, on the doorstep for a fee of Rs 50.
last month, the Government had approved Administrative Reforms proposal to give the work to a firm, which will be an intermediary agency, to execute the project in the national Capital.
The Government has claimed that no residents of Delhi will have to stand in queues for the services listed under the scheme.
The doorstep delivery system was proposed earlier this year by the Delhi Government.
According to the plan, Mobile Sahayaks (facilitators) will be hired through agencies that would set up call centres.
Various certificates such as caste, new water connection, income, driving licence, ration card, domicile, marriage registration, duplicate RC and change of address in RC, among others, will be covered under the scheme.
If a person wants to apply for driving licence, s/he will have to call a designated call centre and give the details. Thereafter, the agency would assign a Mobile Sahayak, who will visit the applicant’s residence and get the required details and documents.
The applicant will have to visit the MlO office once for a driving test in case of Dl.
In November last year, Deputy Chief Minister Manish Sisodia had said the Mobile Sahayak would be equipped with all necessary equipment such as biometric devices and a camera, adding that for doorstep delivery of services, the applicant would be charged a nominal fee.